MatchDay A-Z Guide

Guest Services

 City in the Community Foundation

New York City FC’s community program, City in the Community, provides ongoing community investment to help alleviate some of the huge challenges faced by New York City youth. We provide increased access to safe playing spaces by developing soccer fields in inner-city communities and delivering coaching and mentorship programs that advance the education and wellbeing of youth (including their academic, social and physical education). For more information, please visit //www.nycfc.com/community.

 Disabled Services
 First Aid Stations

Emergency medical personnel and ambulances are at Yankee Stadium during all games and public events. There are three first-aid locations: Field Level at Section 128, Main Level at Section 221 and *Terrace/Grandstand Level at Section 320C. Automated external defibrillators are located at various points throughout the Stadium, and designated medical personnel have been trained and certified to use them. Guests in need of medical assistance should notify security personnel or the nearest Yankee Stadium Team Member** or go to the nearest first-aid station. Roving medical personnel are also available throughout the Stadium.

* Only when the Terrace and Grandstand Level are open

** Please note that Yankee Stadium Team Members are not just employees of NYCFC or the Yankees. All those who work in the Stadium and provide services to guests are referred to as "Team Members" even though they may not be employed by the Yankees or NHL. This includes but is not limited to staff members, security or other.

 Guest Relations Booths / Kiosk

Guest Relations are at Yankee Stadium to help ensure that all guests have a safe, enjoyable experience. The Stadium’s two Guest Relations Booths are open during games to assist guests with questions and address any needs they may have. The booths are located adjacent to Gate 6 in the Great Hall and on the Field Level at Section 128. Guest Relations kiosks are also available in and around the Stadium.

 Lost and Found

Anyone wishing to turn in a found item or inquire about a lost item may do so at the Guest Relations and Ticket Sales Booth, adjacent to Gate 6 in the Great Hall, or at the Yankee Stadium Lobby, adjacent to Gate 2. To inquire via phone, please call (718) 579-4413. Lost items will be held for 30 days before being disposed of or donated to an appropriate charitable organization.

Stadium Policies

 Alcohol Policy

Legends Hospitality is the exclusive provider of concessions and catering services at Yankee Stadium. The NYCFC, Yankee Stadium, and Legends Hospitality work together to promote the responsible use of alcohol.

Yankee Stadium prohibits anyone from bringing alcohol into the Stadium. Anyone who deliberately conceals alcohol while attempting to enter the Stadium will be denied entry without refund and will face possible arrest and/or revocation of season tickets and/or future ticket privileges. Those who are or appear to be impaired will be denied entry. Alcoholic beverages may not be removed from the Stadium.

Proof of Identification

Guests must be 21 years of age or older to purchase or consume alcohol. Proper identification is required of all Guests and must be presented, regardless of age, to purchase any alcoholic beverage.

Attempting to use fraudulent identification, purchasing alcohol for a minor or any Guest who has been denied alcohol service, and/or attempting to purchase or possessing alcohol as a minor will result in immediate ejection without refund and possible arrest and/or revocation of season tickets and/or future ticket privileges.

Possession

There is a limit of two alcoholic beverages per Guest, per sale at concessions stands and portable carts on the concourses of the Field, Main and Terrace/Grandstand Levels and a limit of one alcoholic beverage per Guest, per sale at portable carts in the Bleachers and from vendors selling in the seating areas.

NYCFC, Yankee Stadium and Legends Hospitality reserve the right to deny the sale or service of alcohol to Guests who show signs of impairment. Guests found in possession of alcohol after being warned not to consume or purchase alcohol face immediate ejection without refund and possible arrest and/or revocation of season tickets and/or future ticket privileges. It is a violation of New York State law to serve alcohol to anyone visibly impaired.

Sale of Alcohol - Start Times

Sunday Day Games

Pursuant to New York State law, no alcohol can be served in the Stadium prior to 10:00 AM on Sunday.

Alcohol sales in the following areas begin at 10:00 AM: Yankee Stadium Premium-area bars, lounges and clubs; the Club Suite; Luxury and Party City Party Suites; the Field MVP Outdoor Suite Boxes; the Audi Club; the Mohegan Sun Sports Bar; the Sunrun Rooftop Deck; the Tommy Bahama Marlin Bar; concessions stands and portable carts.

In-seat wait service begins at 10:00 AM.

The sale of alcohol by vendors in the seating areas begins 30 minutes before the scheduled start time of the game, but at no time earlier than 10:00 AM.

Monday through Saturday games and Sunday night games:

Alcohol sales in the following areas begin when gates open: Yankee Stadium Premium-area bars, lounges and clubs; the Club Suite; Luxury and Party City Party Suites; the Audi Yankees Club; the Mohegan Sun Sports Bar; the Sunrun Rooftop Deck; the Tommy Bahama Marlin Bar; concessions stands and portable carts.

In-seat wait service in the Champions Suite begins when gates open; in-seat wait service in the Legends, Delta SKY360 and Jim Beam Suites and the Field Level seating area begins one hour before the scheduled start time of the game.

The sale of alcohol by vendors in the seating areas begins 30 minutes before the scheduled start time of the game.

Sale of Alcohol - Cutoff Times

The sale of alcohol at portable carts in the Bleachers and in seating areas in the Bleachers will end at the conclusion of the fifth inning. The sale of alcohol in the Stadium's other seating areas will end two hours after the start of the game or in the middle of the seventh inning, whichever comes first. General sale of alcoholic beverages at concessions stands and portable carts on the concourses of the Field, Main and Terrace/Grandstand Levels, at the Sony Terrace, at the Sunrun Rooftop Deck and at the Tommy Bahama Marlin Bar will end at the conclusion of the seventh inning.

A designated driver program is available to Guests of legal drinking age who pledge not to drink alcohol and to serve as a designated driver.

Guests who are or appear to be impaired, who deliberately conceal alcohol while attempting to enter the Stadium or who are in any other violation of the alcohol policy face immediate ejection without refund and possible arrest and/or revocation of season tickets and/or future ticket privileges.

NYCFC and Yankee Stadium reserve the right to discontinue the sale of alcohol at any time.

 Bag Policy

Each Guest is welcome to bring one bag into Yankee Stadium provided the bag is soft-sided (e.g., diaper bags, small purses, etc.) and its dimensions do not exceed 16 inches by 16 inches by 8 inches. Briefcases, coolers and other hard-sided bags or containers are not permitted. All bags will be thoroughly inspected before they are permitted into the Stadium. Bag-size bins will be used at inspection points, and bags and their contents must fit without assistance, modification or adjustment. There is no storage area for any items that do not meet security requirements.

 Banners & Signs

Banners and signs are permitted provided they are soccer-related, in good taste, not of a commercial nature and not supported by wood, metal or other materials that could be injurious in a crowded public setting. Banners and signs may not obstruct the view of other Guests or Yankee Stadium advertising signage or be affixed to the Stadium in any manner. Banners and signs may be carried through the stands before the game, during half time and after conclusion of the game only. Banners and signs may not be displayed in fair territory. Any banner or sign may be removed, at any time, at the sole and absolute discretion of Yankee Stadium.

 Bottles & Cans

No cans, thermoses or glass or aluminum bottles are permitted in Yankee Stadium. Exceptions are made for Guests with medical needs and for glass baby bottles at the sole and absolute discretion of Yankee Stadium. Unopened soft-sided single-serve containers (e.g., small milk cartons or juice boxes), clear factory-sealed plastic water bottles 1 liter in size or smaller, and empty plastic sports bottles are permitted.

 Food and Beverage Policy

Guests are permitted to bring food for individual consumption into Yankee Stadium as long as items are brought in a clear plastic grocery-style bag and are consumed in the general seating area. Outside food may not be brought into Stadium restaurants, suites, lounges or clubs. Food that could be used as a projectile (e.g., apples or oranges) must be sliced or sectioned. Clear factory-sealed plastic water bottles 1 liter in size or smaller are also permitted.

 Camera, Video and Audio Recorders

Single-frame flash photography is permitted. Mono/tripods, other professional camera equipment, movie cameras, GoPro cameras, cameras or cell phones with removable lenses, and any other video or audio recording equipment are prohibited. Guests are not permitted to transmit and/ or stream or aid in transmitting and/or streaming any account, description, picture, video, audio, reproduction or other information about any games or events, with the exception of NYCFC and/or NYCFC partner sponsored social media activations.

 Child Entry

Children who are 3 years old and younger and less than 30 inches tall do not need a ticket for entry; however, the child must sit on an adult's lap during the game without obstructing the view of other Guests. This policy may vary for other events.

 Ejection

Guests who refuse to follow the direction of Yankee Stadium Team Members* or who do not comply with these rules or the NYCFC Fan Code of Conduct face ejection without refund, and may possibly face arrest and prosecution for a possible violation of New York City ordinance.

* Please note that Yankee Stadium Team Members are not just employees of NYCFC or the Yankees. All those who work in the Stadium and provide services to guests are referred to as "Team Members" even though they may not be employed by the Yankees or NYCFC. This includes but is not limited to staff members, security or other representatives of New York City FC.

 NYCFC Fan Code of Conduct

NYCFC and Major League Soccer are committed to creating a safe, comfortable and enjoyable soccer experience for all guests in and around our stadiums.

MLS fans have a right to expect an environment where:

  • Fans are encouraged to cheer, sing, and otherwise support their team while remaining respectful and courteous to their fellow patrons, referees, opposing team fans and players.
  • Fans enjoy the soccer experience free from fighting, *thrown objects, attempts to enter the playing field, political or inciting messages, and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures.
  • Fans comply with requests from Stadium staff regarding stadium policies and emergency response procedures.
  • Fans promptly and carefully return the ball to a stadium staff member or the ball kid on the sidelines in the event that a soccer ball enters the stands.
  • Alcoholic beverages are consumed in a responsible manner and only by those of legal age.
  • Fans conduct themselves in a lawful manner to avoid incidents in the stadium and in the parking lots.

*NOTE: The use of streamers and confetti as an expression of fan enthusiasm is prohibited.

 Entry and Carry-In Policy

Inspection points have been established at all Yankee Stadium entrances. Yankee Stadium reserves the right to inspect any bags, clothing or other articles prior to entry into the Stadium and prohibit entry or require removal of any items at their sole and absolute discretion.

To expedite entry and to assist Yankee Stadium Team Members, Guests should abide by the following recommended guidelines:

  • Arrive when gates open to avoid lines and to enjoy pregame in-Stadium activities.
  • Have ticket in hand. No entry is permitted without a printed ticket.
  • Remove headwear upon entering the inspection area; it will be screened.
  • Unzip and open coats, jackets, purses and/or bags upon entering the inspection area.
  • Refrain from bringing any items on the prohibited items list.

Guests are not permitted to leave Yankee Stadium and return on the same ticket. Re-entry will be permitted ONLY in the case of an emergency. In the event of an emergency, please see security personnel prior to exiting the Stadium.

NOTICE: For the safety of every guest, all persons specifically consent to and are subject to metal detector and physical pat-down inspections prior to entry. Any person or property that could affect the safety of Yankee Stadium, its occupants or its property shall be denied entry. Guests may bring into the Stadium one soft-sided bag no larger than 16 inches by 16 inches by 8 inches.

 Prohibited and Restricted Items

Guests may not carry/bring the following items into Yankee Stadium:

  • any bag larger than 16 inches by 16 inches by 8 inches
  • hard-sided bags or containers of any size
  • glass, cans, aluminum bottles or thermoses
  • laser pens
  • selfie sticks
  • mono/tripods or other professional camera equipment
  • video cameras, GoPros or other equipment designed for the sole purpose of video and/or audio recording
  • drones
  • laptop computers
  • firearms, knives or weapons of any kind
  • alcohol
  • illegal drugs or substances
  • brooms, poles, staffs or sticks
  • baseball bats of any size
  • hoverboards
  • television sets, excluding television substitutes such as tablets
  • animals, with the exception of service animals to aid Guests with disabilities
  • air horns or other distracting noisemakers
  • any devices that may interfere with and/or distract any sports or event participant, other Guest, audio or audio/visual telecast or recording of the game or event, or any technology-related service provided in the Stadium
  • helmets (e.g., bicycle helmets, motorcycle helmets or baseball helmets)
  • masks or costumes
  • projectiles (e.g., flying discs or beach balls)
  • aerosol cans (e.g., mace, pepper spray, hairspray or sunscreen)
  • confetti or glitter
  • fireworks
  • visible obscene, indecent or inappropriate clothing

Such items will be prohibited from being brought into the Stadium. There is no storage area for these items. Guests arriving by public transportation should take particular care not to bring any prohibited items, as no exceptions will be made.

The Yankees reserve the right to change or modify this policy without notice.

 Smoking Policy

Smoking, including the use of electronic cigarettes, is prohibited in Yankee Stadium. There are no designated smoking areas, and re-entry is prohibited. Violators will be ejected immediately.

Stadium Info

 ATMs

For guests' convenience, automated teller machines (ATMs) are at the following locations:

  • Great Hall: Adjacent to the Guest Relations and Ticket Sales Booth, near Gate 6
  • Field Level: Section 127B-128
  • Main Level: Sections 214A and 222
  • *Terrace/Grandstand Level: Sections 313, 320C and 330-331
  • Bleachers:: Section 237

* Only when the Terrace and Grandstand Level are open

 Broadcasting
Television

All NYCFC game are broadcast locally on YES. Certain games are broadcast nationally by ESPN, FOX, FOX Sports 1, and Univision. For game dates, times and networks, please visit www.nycfc.com/schedule.

Radio

If you live in the New York City area, NYCFC games can be heard on our flagship station WFAN 660 AM. During certain conflict games can be heard on 570 or 970 AM. A Spanish-language broadcast is available on WADO 1280. During certain conflicts, Spanish-language broadcasts can be heard on 92.7 QBU FM

 Buses

Buses should drop guests off at the corner of 161st Street (next to Gate 4). Drivers can park at any of the bus parking lots. Gerard Avenue lot which is located on 164th Street and Gerard Avenue is the recommended lot. Drivers should pick up guests near the corner of 164th Street and Jerome Avenue.

 Concessions

Full service concession stands are available around the Stadium concourse. Please visit http://newyork.yankees.mlb.com/ballparks/stadium_maps.jsp?c_id=nyy for locations.

 Driving Directions and Parking

Yankee Stadium is accessible from the Major Deegan Expressway (Interstate 87) at the following exits:

Northbound I-87: Exit 3 (Grand Concourse and East 138th Street), Exit 4 (East 149th Street) and Exit 5 (East 161st Street)

Southbound I-87: Exit 6 (East 153rd Street and River Avenue) and Exit 5 (East 161st Street)

  • From Brooklyn/Queens

    From Brooklyn-Queens Expressway: Take Brooklyn-Queens Expressway (I-278) east to Robert F. Kennedy Bridge (formerly the Triboro Bridge). Cross bridge. Follow signs for the Bronx and the Major Deegan Expressway (I-87) north.

  • From Staten Island

    From Verrazano-Narrows Bridge: Take Brooklyn-Queens Expressway (I-278) east to Robert F. Kennedy Bridge (formerly the Triboro Bridge). Cross bridge. Follow signs for the Bronx and the Major Deegan Expressway (I-87) north.

    From Goethals Bridge: Follow New Jersey Turnpike (I-95) north to the George Washington Bridge. Continue with the New Jersey directions.

  • From Long Island

    From Throgs Neck or Whitestone Bridge:

    • Option 1: Follow signs for I-95 south, which becomes the westbound Cross Bronx Expressway. Proceed to Major Deegan Expressway (I-87) south.
    • Option 2: Follow signs for the westbound Bruckner Expressway (I-278). From Bruckner, take exit for Major Deegan Expressway (I-87) north.
  • From Westchester

    From New York State Thruway (I-87): I-87 south becomes the Major Deegan Expressway.

    From Bronx River Parkway or Hutchinson River Parkway: Take the Cross County Parkway west to I-87 south, which becomes the Major Deegan Expressway.

  • From New Jersey/George Washington Bridge

    • Option 1: Take eastbound Cross Bronx Expressway (I-95 north). Exit for Major Deegan Expressway (I-87) south.
    • Option 2: Take eastbound Cross Bronx Expressway (I-95 north). Use Exit 2A (Jerome Avenue). Make right off exit and continue straight on Jerome Avenue to Yankee Stadium.
    • Option 3: Take Exit 2 (Harlem River Drive). Once on Harlem River Drive south, take Exit 23 toward West 155th Street. At first light after exit, turn left onto West 155th St. Cross Macombs Dam Bridge. Yankee Stadium ahead.
  • From Connecticut

    From New England Thruway (I-95): See Long Island Throgs Neck/Whitestone Bridge directions.

    From Merritt Parkway: Merritt Parkway becomes Hutchinson River Parkway. Proceed to westbound Cross County Parkway, then to I-87 south, which becomes the Major Deegan Expressway.

 Elevators

There are 16 public elevators to help Guests navigate Yankee Stadium:

  • Gate 2: Two elevators in the Yankee Stadium Lobby for SAP Suite Level ticketed guests, guests with disabilities wishing to access the Main and Terrace/Grandstand Levels, and those guests who have access to the Audi Yankees Club.
  • Gate 4: Two elevators for Legends Suite, Delta SKY360° Suite and SAP Suite Level ticketed Guests.
  • Great Hall: Eight elevators for guests wishing to access the Main and Terrace/Grandstand Levels.
  • Gate 6: Two elevators for guests wishing to access NYY Steak, guests with disabilities wishing to visit the New York Yankees Museum presented by Bank of America, Party City Party Suite ticketed guests, and those guests who have access to the FedEx Banquet & Conference Center.
  • Gate 8: Two elevators that provide guests with access to the Field Level and Bleachers.
 Emergency Evacuation

Should there be an immediate need to evacuate Yankee Stadium, Guests will be given instructions via, to the extent available, the public-address/open-caption systems and high-definition televisions in the concourses. Guests are encouraged to:

  • be aware of their location in the Stadium at all times;
  • identify the two exits located nearest to their seats;
  • listen, watch for and follow instructions from the public-address system, video boards and concourse high-definition televisions (if available);
  • ask for assistance and information from Yankee Stadium Team Members (please see “Yankee Stadium Team Members”), police, and medical and security personnel; and
  • designate a meeting location outside the Stadium for their group in the event that they become separated during an evacuation.
 Gate Locations and Openings

Yankee Stadium has four main gate locations for entry and exit:

  • Gate 2, adjacent to left field: Enter via Jerome Avenue and East 164th Street (Yankee Stadium Lobby)
  • Gate 4, behind home plate: Enter via East 161st Street and Jerome Avenue (Suite Entrance/Will Call)
  • Gate 6, adjacent to right field: Enter via East 161st Street and River Avenue (Hard Rock Café)
  • Gate 8, adjacent to center field: Enter via River Avenue and East 164th Street (Bleacher Entrance)

Gates open one and a half hours prior to kickoff of every NYCFC home game. Please note that gate openings are subject to change during special events (Home Opener, Stadium Sellout, etc.). Please reach out to Fan Services if you have any questions or concerns about Gate Locations or Opening Times.

 Lost Children/Group Members

In the event a child or group member becomes separated from his or her group, the Guest will be escorted to the Yankee Stadium Lobby, adjacent to Gate 2. Guests looking for a lost child or group member should locate a Yankee Stadium Team Member and go directly to the lobby. Guest Relations provides complimentary wristbands for parents or group leaders who wish to "tag" their children or group members with their seat location. Parents and group leaders may get wristbands at Guest Relations Booths and Kiosks throughout the Stadium.

 Merchandise

Please visit the team store locations near Gate 6 and Gate 4. For a full list of merchandise locations, please visit http://newyork.yankees.mlb.com/ballparks/stadium_maps.jsp?c_id=nyy for locations.

 Public Transportation
Subway

The No. 4 train (East Side) and the D train (Sixth Avenue) make stops at the 161st Street/Yankee Stadium subway stations, located on East 161st Street and River Avenue. B train (Sixth Avenue) service is also available, but only on weekdays.

Train

Metro-North offers train service to the Stadium from anywhere in its service territory.

Bus

Several New York City transit bus lines provide service to the Stadium. The Bx6 and Bx13 buses stop at East 161st Street and River Avenue; the Bx1 and Bx2 buses stop at East 161st Street and the Grand Concourse, a short walk from the Stadium; and the BxM4 stops at the Grand Concourse and East 161st Street (northbound) and East 158th Street (southbound).

For more information on all public transportation options, please visit www.mta.info or call the MTA at 511.

 Restrooms / Family Restrooms

Restrooms and accessible restrooms are located on all levels of Yankee Stadium and are equipped with baby-changing tables. Family restrooms are in the following locations:

  • Field Level: Sections 106, 124 and 130
  • Delta SKY360° Suite: Section 221B
  • Main Level: Sections 219, 227A and 234
  • Terrace/Grandstand Level: Sections 311, 316, 327 and 333
  • Bleachers: Section 201
 Safety Warning

WARNING! Soccer balls may fly into the spectator area during the event period. Serious injury can occur. Stay alert at all times including during warmups. If struck, immediately ask an Event employee for direction to first-aid station.

 Suites

Guests must have a valid suite ticket or credential to access these levels and suites.

 Strollers

Strollers are permitted in Yankee Stadium. Fold-up strollers should be stored under Guests' seats provided that they can be stored safely without obstructing the aisleways for other Guests. Large folding strollers and non-folding strollers should be stored at the Guest Relations and Ticket Sales Booth, adjacent to Gate 6 in the Great Hall.

 Umbrellas

Umbrellas are permitted in Yankee Stadium; however, an umbrella may only be used if, when open, it provides protection only to the Guest holding it and does not interfere with other Guests' enjoyment of the game or event or compromise other Guests' ability to view the game or event. Large and/or golf umbrellas are not permitted in the Stadium. Guests may be asked to close their umbrella if it is obstructing the view of other Guests.